If a trading platform, broker or crypto investment left you out of pocket, WiseLegal specialists will review the circumstances of your case and walk you through the options that may realistically apply. The initial review is free and strictly confidential.
No matter how the loss happened, our specialists examine the facts of your case and set out the practical steps and options that may be open to you.
For unregulated platforms and problematic brokers, we examine your case, help you document it properly and outline the options that may be available.
We explain how on-chain transactions can be traced, documented and reported to exchanges and the relevant authorities where that is possible.
We talk you through the formal chargeback process for disputing card transactions with your bank or card network, and what evidence it calls for.
We explain how complaints can be raised with regulators such as the FCA, CySEC, ASIC and other bodies, depending on where the platform operated.
We help you organise the records relevant to your case — transfers, receipts, communications and the parties involved — into a clear file.
Where appropriate, we outline the legal avenues that may exist and how they generally work. WiseLegal is an advisory firm, not a law firm.
A clear four-stage process, designed to move quickly while keeping you informed at every point along the way.
Tell us what happened through the secure form. A specialist reviews the circumstances within 48 hours, at no charge.
We help you assemble your records and identify the information that matters most in your particular case.
We set out the options that may apply — chargebacks, regulatory complaints and formal reporting routes.
You receive clear updates at each stage. Any outcome depends entirely on the circumstances of your case.
Comments shared by people who contacted us for a review. Experiences differ, and no outcome is ever guaranteed.
“I had already written off the money. The WiseLegal specialist was calm, asked the right questions and explained exactly which routes were worth trying and which were not.”
“What stood out was the honesty. They did not promise anything — they just told me plainly what a chargeback would involve and helped me put the paperwork together.”
“After a fake trading app, I was wary of anyone offering help. The free review cost me nothing and gave me a clear picture of where I actually stood.”
WiseLegal Advisory Ltd is a Hong Kong-registered advisory firm. Our team brings together people with backgrounds in regulatory investigation, banking dispute handling and blockchain analysis. We help those affected by scams make sense of their situation and the options that may be available.
We work with people across 35+ jurisdictions on disputes involving brokers, trading platforms and crypto investments, reviewing each case on its own facts. Any outcome depends on the specific circumstances.
The initial case review is free of charge. Where fees apply, they are explained and agreed with you in writing before any work begins.
Been burned once already? Many people are targeted a second time by bogus “recovery” firms. Here is how to tell the genuine from the fake.
Credible firms work mainly on a success-fee basis. A company insisting on full payment before any result is a warning sign.
No honest firm can guarantee a recovery. Promises of “100% guaranteed” returns are a classic scam tactic.
Fraudulent operators manufacture urgency to stop you carrying out proper checks before you hand over money.
Scam firms have no real address, no registration number and no traceable team standing behind the operation.
Requests for payment in crypto or untraceable wire transfers are used almost exclusively by fraudsters.
Any firm unwilling to set out the terms in a formal written contract has something it would rather hide.
Tell us what happened. A case specialist will review your situation within 48 hours and give you an honest, no-obligation assessment — completely free.
Your details are encrypted and handled in strict confidence. We never share or sell your data.
A specialist responds to every submission within 48 hours with a personal assessment.
We provide cross-jurisdiction guidance and work with regulators across the EU and Asia.
Thank you. A WiseLegal case specialist will review your submission and contact you within 48 hours with an honest assessment and the next steps.